AX Support Center Home

Support Center

Registration

  • Badge issues

    I bought a badge and have a confirmation and everything. It was for my boyfriend. Well it shipped to someone e...

    1 Agent Answer 2 Community Answers Jun 10, 2018 11:08AM PDT
  • Registration Payment

    Is there any way to pay with cash before the event? Such as going to the convention center in person. Or at l...

    1 Agent Answer 0 Community Answers Jun 09, 2018 07:19PM PDT
  • Badge for 0-5 years old?

    I was wondering that even though we don’t have to register children 5 years and younger will they be receiving...

    1 Agent Answer 0 Community Answers Jun 09, 2018 03:07PM PDT
  • What if only half of my badges that I bought were shipped?

    If I bought a total of 3 badges online and only 2 of them were shipped to me, will I still get my 3rd badge be...

    1 Agent Answer 0 Community Answers Jun 08, 2018 10:52PM PDT
  • AX messed up my shipping address and won’t respond

    I got an email saying that AX’s shipping couldn’t verify my address so I updated it like they said (even thoug...

    1 Agent Answer 0 Community Answers Jun 04, 2018 12:39PM PDT
  • "There was an error updating your shipping address."

    I was worried because my badge hasn't shown up yet, so I checked eventbrite and it told me my shipping ad...

    1 Agent Answer 0 Community Answers May 31, 2018 08:46PM PDT
  • badge mailing

    How long does it take for the one day badges to ship out? I ordered two on April 29 and it was getting ready t...

    1 Agent Answer 2 Community Answers May 21, 2018 04:22PM PDT
  • Pre-show Night Badge not received via mail

    Hi, I purchased a 4-day badge during Anime Expo 2017 and received it on May 7th, 2018. I purchased a Pre-show ...

    1 Agent Answer 0 Community Answers May 19, 2018 10:09PM PDT
  • Address

    I bought two badges but the second badge has a different address, will both badges be ship to me or is the oth...

    1 Agent Answer 0 Community Answers May 16, 2018 07:43PM PDT
  • Can i give my badge to someone else?

    Im not gonna be able to attend but a friend will be able to. Can i give them my badge when it arrives or have ...

    1 Agent Answer 0 Community Answers May 06, 2018 05:00PM PDT
8d5d79d1fcdb11ed5becf70c2546e50d@animespja.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=8271