AX Support Center Home

Support Center

Ticketed Events

  • VIP Tickets

    If I purchase a VIP ticket which says it has a badge does this mean I don’t have to buy a separate bade to wat...

    1 Community Answer May 18, 2019 03:05AM PDT
  • Need badge for tickets

    I know we need a badge and a ticket to get into the event, but do we need a badge to order the tickets? (Like ...

    1 Agent Answer 0 Community Answers May 17, 2019 05:01AM PDT
  • Pre-Show Pass and Ticketed Events

    Will purchasing a pre-show ticket qualify as a valid AX badge for concerts access along with ticket for the co...

    1 Agent Answer 0 Community Answers May 16, 2019 08:31PM PDT
  • Maid Cafe

    Hi, I’m unable to purchase any tickets for the Maid Cafe on the Animeexpo.org website. I’ve tried multiple ...

    0 Community Answers Apr 05, 2019 02:02PM PDT
  • Request refund

    We unable to attend the anime this year

    1 Agent Answer 0 Community Answers Mar 18, 2019 07:17AM PDT
  • Concert cd's

    Hi, does anyone know where to buy the cd's of "Anisong World Matsuri ~Japan Super Live~" concer...

    0 Community Answers Jul 08, 2018 03:52PM PDT
  • Buying multiple tickets for ticketed events

    If a person buys multiple tickets for a ticketed event, do the ticket holders need to present a valid ID or do...

    0 Community Answers Jul 03, 2018 04:09PM PDT
  • Valid forms of ID

    Would a school ID with my birthday count as a valid photo ID? If not, would an expired passport work instead? ...

    1 Agent Answer 0 Community Answers Jul 03, 2018 02:47PM PDT
  • Ticket Pickup Question

    Okay so I have my confirmation email and debit card I used to purchase the ticket. However, the only form of I...

    1 Agent Answer 1 Community Answer Jul 02, 2018 01:09PM PDT
  • BNHA Wristband

    Hi, so I am a premier badge holder and was emailed saying I have to go get wristbands reserved through showcli...

    1 Agent Answer 0 Community Answers Jul 01, 2018 11:21AM PDT
8d5d79d1fcdb11ed5becf70c2546e50d@animespja.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=8271