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  • Date Change

    We purchased and received 2 adult one day badges for Friday. May we PLEASE attend Thursday instead? Thank you!

    1 Community Answer Jul 03, 2018 02:40PM PDT
  • Name exchange

    We wrote to you yesterday at the email you provided for name changes stating that the adult who was to accompa...

    1 Community Answer Jul 03, 2018 11:30AM PDT
  • Oversized backpacks?

    In the flyer sent with my badge in the mail it says "oversized backpacks" are prohibited. What const...

    1 Community Answer Jul 03, 2018 09:48AM PDT
  • Charged for a free ticket.

    I applied a promo code for a free 4 day pass, but only after completing the "purchase" was I made aw...

    1 Community Answer Jul 02, 2018 11:38PM PDT
  • Sword

    Can I bring a stainless steel sword in the sheath and peace bonded or no?

    1 Agent Answer 0 Community Answers Jul 01, 2018 06:32PM PDT
  • military registration

    hello my niece is In the military and is visiting next week. can she purchase the ticket early on the 3rd or 4...

    1 Agent Answer 0 Community Answers Jun 30, 2018 03:32PM PDT
  • military registration

    hello my niece is In the military and is visiting next week. can she purchase the ticket early on the 3rd or 4...

    0 Community Answers Jun 30, 2018 03:29PM PDT
  • PVC weapons

    Just to clarify,I'm planning for next year,PVC weapons are also subjected to the same policy as metal wea...

    0 Community Answers Jun 30, 2018 11:03AM PDT
  • I'm the original purchaser for 2 tickets, however one of the days...

    I'm the original purchaser for 2 tickets, however one of the days my friends cant attend, can I give the ...

    1 Agent Answer 0 Community Answers Jun 28, 2018 08:52PM PDT
  • Lost Badge

    We are in the process of moving and I can't find my 4 day badge anywhere! I have the order number and th...

    1 Agent Answer 0 Community Answers Jun 27, 2018 09:01PM PDT
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