AX Support Center Home

Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Anime Expo at Los Angeles

Your answer will be visible to the community. Do not include any personal information such as your order number, address, etc. Anime Expo representatives and other attendees will provide answers that will be visible to everyone.
Armando Rivera Feb 10, 2018 04:26PM PST

I bought it at January 1st and San Diego said I don't have it. But Anime Expo said it will be deliver at 1st of May. Questions is. Will I get my badge and when? Why is that this website is steeling my money?

1 Community Answers

Best Answer
AX Customer Service Feb 13, 2018 01:31PM PST

Badges will be mailed out starting early May. An email notification with the tracking number will be sent out once the badge is in transit. For more information, please check the badge mailing FAQ: http://www.anime-expo.org/2017/10/25/everything-need-know-badge-mailing-ax-2018/


Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
8d5d79d1fcdb11ed5becf70c2546e50d@animespja.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete