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Cheyenne Cooper Mar 24, 2018 07:18AM PDT

I had a group of people I was supposed to be going with for anime expo, but 2 people pulled out and now we aren’t able to make it without them. I purchased my badge already on February 1st, but I heard that I cannot get a refund after 30 days, so I was wondering if there are any other options?

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AX Customer Service Mar 26, 2018 10:33AM PDT Society for the Promotion of Japanese Animation Agent

You still have the option to change the name on your badge. You can process a name change on passes by editing your registration through Eventbrite. Use the link below for instructions. http://bit.ly/1sz6SXx

Please remember, all registration edits and transfer requests must be made by March 31, 2018.

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