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Kate May 24, 2019 06:22PM PDT

Hi, When should we worry about our badge not arriving?

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AX Registration May 26, 2019 10:52PM PDT Society for the Promotion of Japanese Animation Agent

Hello,

Thank you for contacting Anime Expo!

Badge mailing FAQ page has been updated w/a little more info. http://support.anime-expo.org/customer/en/portal/articles/2897978-badge-mailing-faq?b_id=8271

Badge mailing is done in batches. You will receive an email with tracking information once it has been mailed out. You can also check your Eventbrite account for updates and tracking information.

  • The date when you purchased your badge(s) does not determine when it will be shipped.
  • If you made separate purchases of multiple AX badges, then your badges will be shipped separately, according to each order. If you have questions or concerns regarding your shipment or mailing address, the original purchaser may email fulfillment@eventbrite.com. Only the original purchaser will be able to confirm the mailing address.

Premier Fan and Artist Alley badges will be mailed out starting early June.

Best,

Anime Expo Registration Team

HELPFUL LINKS

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