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Mistakenly Purchased Tickets for the Wrong Day

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Noah C Weiner Jun 02, 2019 01:53PM PDT

Hello,

I recently just made a purchase of 3 tickets for the Anime Expo at the LA Convention Center for Saturday. As I was filling out the information, the 7 minute timer expired and had to go back to the previous page. There, I had accidentally chosen a Thursday ticket instead of a Saturday ticket. This just happened to me 10 minutes ago. Is there any possible chance we could get the days changed to Saturday? I do not want to spend another $245. I'm feeling very anxious right now and I really want to go with my friends. Is there any way this can be fixed?


Here is the policy attached to the purchase:

REFUND AND TRANSFER POLICY: All badges are non-transferable to Anime Expo 2020.
Badges Purchased Before March 31, 2019:
Refund requests for Anime Expo 2019 badges must be received within 30 days of the purchase date. All refund requests for badges purchased in March 2019 must be received by March 31, 2019. Name changes must also be made by March 31, 2019.

Badges Purchased After March 31, 2019:
Badges purchased after March 31, 2019 are non-refundable, non-transferable.

Any help or support would be greatly appreicated.

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