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Mason Soberg Jun 04, 2019 08:49AM PDT

I had put on my pre-show band and now I can’t find a way to take it off. Is there a way I can get that off or will I have to cut it off. And if I have to cut it off will I have to replace it?

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Registration Agent Jun 08, 2019 07:08AM PDT Society for the Promotion of Japanese Animation Agent

Hello,

Unfortunately, the Pre-Show Night wristband can’t be taken off without cutting it. You will need to cut off the Pre-Show Night wristband and pick up a replacement on site at Registration Assistance in the Gilbert Lindsay Plaza. You can also deactivate your wristband in advance following the instructions here: https://www.eventbrite.com/support/articles/en_US/How_To/what-to-do-if-your-wristband-is-lost-stolen-incorrect-or-damaged?lg=en_US

Best regards,

Annie Y.
AX Registration Team

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