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Refund

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Santiago Richard Jun 13, 2019 09:38PM PDT

I would like a refund

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AX Registration Jun 13, 2019 09:55PM PDT Society for the Promotion of Japanese Animation Agent

Hello,

Thank you for contacting Anime Expo!

Unfortunately, the last day request a refund, name change, or day transfer was 3/31/2019. Due to our refund policy, we cannot grant your request. For your reference, please view our Refund Policy below.

Refunds and Transfer Policy

All badges are non-transferable to Anime Expo 2020.

Badges Purchased Before March 31, 2019
Refund requests for Anime Expo 2019 badges must be received within 30 days of the purchase date. All refund requests for badges purchased in March 2019 must be received by March 31, 2019. Name changes must also be made by March 31, 2019.

Badges Purchased After March 31, 2019
Badges purchased after March 31, 2019 are non-refundable and non-transferable.
All refund requests must be sent via email with your full name and order confirmation number to registration@anime-expo.org.

SPJA reserves the right to change the Refund and Transfer Policy at any time without notification.

Best Regards,

Brenna P.
Anime Expo Registration Team

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