AX Support Center Home

Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

$50 credit

Your answer will be visible to the community. Do not include any personal information such as your order number, address, etc. Anime Expo representatives and other attendees will provide answers that will be visible to everyone.
Hui Liu Jun 24, 2019 10:19AM PDT

Am I able to apply my $50 credit on a paid ticket? I bought a Yoshihiro Ike concert ticket but since it's $45 so I didn't apply my credit.
I was waiting for other concerts like Anisong World Matsuri but I don't you are going have it this year.
So is there a way to use my credit on existing order?

Up 0 rated Down
Ticketing Agent 01 Jul 03, 2019 02:06PM PDT Society for the Promotion of Japanese Animation Agent


Unfortunately, the Anisong World Matsuri is not scheduled this year at Anime Expo 2019. If you would like to apply your credit to the Yoshihiro Ike concert, please submit a request for reimbursement via: Your request will then be verified and processed by a member of the Events Ticketing Customer Service team. Please note that any errors in your response may cause a delay in processing your request. Thank you and enjoy Anime Expo 2019!

Events Ticketing Staff
Anime Expo 2019

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found